Cancellation Policy


We understand that unforeseen circumstances may arise, and we are happy to accommodate changes to your appointment schedule. To ensure fair and efficient use of our therapists' time, please adhere to the following cancellation policy:

Cancellation Notice:

  • 48 hours or more notice: No charge
  • Less than 48 hours notice: Full charge for the session
  • Missed appointments: Full charge for the session


  • If you need to reschedule your appointment, you have two convenient options:
    • Use our online booking system: You can easily view available appointment times and reschedule your session at your convenience.
    • Contact us directly: We're always happy to assist you with rescheduling. Reach us by phone or email.

Contact Information:

To cancel or reschedule an appointment, please contact us by:

  • Phone: 07305 479 634
  • Email:

Additional Information:

  • We reserve the right to cancel appointments due to unforeseen circumstances, such as therapist illness or emergencies. We'll make every effort to contact you in such cases to reschedule.
  • We appreciate your understanding and cooperation in following this policy. It helps us maintain efficient scheduling and provide the best possible service to all clients.

Thank you for choosing our physiotherapy practice!


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